Privacy Statement

Last Revision: 1-4-2021

This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the Angall Corporation products and services.

Contacting Us
If you have general questions about your account or how to contact customer service for assistance, please visit our online help center at support.jazzvpn.com. For questions specifically about this Privacy Statement, or our use of your personal information, cookies, or similar technologies, please contact us by email at contact@angall.com. The data controller of your personal information is Angall Corporation. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.

Collection of Information
We receive and store information about you such as:

  • Information you provide to us: We collect information you provide to us which includes: your name, email address, address or postal code, payment method(s), and telephone number. In certain countries, we collect a government identification number for purposes such as billing and tax compliance. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions;
  • Information we collect automatically: We collect information about your service login, including your interactions with us. This information includes:
    • your interactions with our emails;
    • chosen prefix for your server, in case you are using the complementary connection URL we provide for jazzvpn.cc subdomains;
    • details of your interactions with our customer service, such as the date, time, and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings and remote support video recordings and other support related material;
    • information collected via the use of cookies, web beacons, and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). (See our "Cookies and Internet Advertising" section for more details.)
  • When you visit or interact with our sites, services, applications, tools, or messaging, we or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience. All the cookies we use are essential for the operation of the website. We use cookies for user identification (session cookies) and for the billing process which is handled by a third-party.

    Cookies and Internet Advertising
    We and our Service Providers use cookies and other technologies (such as web beacons), as well as resettable device identifiers, for various reasons. We want you to be informed about our use of these technologies, so this section explains the types of technologies we use, what they do, and your choices regarding their use.

    Cookies and similar technologies, web beacons
    Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. We use other technologies such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, these other technologies may store small amounts of data on your device. Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. In many cases, declining cookies will impair the effectiveness of web beacons associated with those cookies.

    If you use the JazzVPN Client and or Server app on a device, we may collect an installation identifier from your device. Installation identifiers are used to anonymously identify a device installation when we collect data related to a system crash, such as running processes, and active memory data related to the crashing process. Installation identifiers are not directly connected to user data and are designed to be anonymous.

    Use of these technologies by authorized third-party service providers
    We may work with third-party companies, commonly known as service providers, who are authorized to place third-party cookies, web beacons, or similar technologies for storing information on our sites or in our services, applications, and tools with our permission. These service providers help us to provide you with a better, faster, and safer experience.

    These service providers may use these technologies to help us deliver our own content and advertising, and compile anonymous site metrics and analytics. We do not permit any of these service providers to collect any of your personal information on our sites or in our services, applications, or tools for their own purposes. These service providers are subject to confidentiality agreements with us and other legal restrictions on their use or collection of any personal information. Third-party cookies are covered by the third-party's privacy policy.

    With the exception of the use of such technologies by our service providers or other authorized third-parties, we do not permit any third-party content on sites (such as item listings, member-to-member communications, classified listings, comments, reviews, etc.) to include or utilize any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your personal information. If you believe a listing or other third-party content might be collecting personal information or using tracking technologies on one of our sites, please report it to contact@angall.com.

    Information protection
    We further protect your information from potential security breaches by implementing technological security measures including, but not limited to, encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by a potential breach of such firewalls and secure server software. By using our service, You acknowledge that You understand and agree to assume these risks.

    Information Removal
    You have the right at any time to prevent us from contacting You for marketing purposes. When Angall Corporation sends a promotional communication to a user, the user can opt-out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You can also contact us for further user data removal.

    “Do Not Track”
    California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn't an industry or legal standard for recognizing or honoring DNT signals, we don't respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.

    Updates
    Angall Corporation reserves the right to revise this Privacy Policy and our Terms of Service at any time.


    3422 Old Capitol Trail, Suite 282,
    Wilmington, Delaware, USA, 19808
    contact@angall.com